Q: What is my Member number?
A: Your CSIA Member number is written on your membership card as well as your renewal notices, confirmations & receipts. If you do not know your membership number, please click here and send us your full name, date of birth and address.
Q: Where can I get membership receipts?
A: All membership receipts are automatically uploaded to your CSIA personal page. To obtain a receipt please
log in to your CSIA personal page and select My Profile, then My Invoices and Receipts. * Please note there is no official tax receipt for membership dues, only a paid invoice.
Q: I have been inactive for three years. Do I have to pay 3 years of back dues?
A: No, you will not be required to pay back dues for all season that you were not a Member. When reinstating, you will be responsible to pay a Reinstatement Fee plus the cost of the Annual Membership the season you reactivate. For information on reinstatement click here.
Q: I am a Level 1 Instructor and have been inactive for 12 years. Do I have to retake my Level 1 Certification?
A: Once you have passed your Certification, it is yours for life. However, upon reinstatement you will be required to complete a recall of your Certification in order to get everything up to date according to CSIA standards. For more information on CSIA Recall click here.
Q: How do I get the International Certification (ISIA) sticker?
A: In order to qualify for the ISIA Recognition you must be a Regular or Associate Member of the organization holding CSIA Level 3 or above, and you must provide proof of a valid Avalanche Safety Training and First Aid Certification as well as have accumulated 320 hours of education. For more information and to apply click here.
Q: I passed my Level 1 in March and I just received a Membership Renewal Invoice in August. Isn't my membership good for one year after becoming certified?
A: When you passed your Level 1, you became certified, and enjoyed all the rights and privileges of a current CSIA Member for the remainder of the current membership season. CSIA membership runs from October 1st to September 30th every year. To retain your membership and receive all the Member rights and privileges for another season, there is an annual membership fee to be paid each fall. Log in to your personal page to access the Renewal Form.
Q: I am a CSIA Member who resides in Ontario, however I teach at a mountain in Québec. How do I go about changing the Region we are affiliated with, in order to be able to vote on CSIA Québec Regional matters?
A: A Member may have their permanent address of residency in a given CSIA Region, but choose to teach skiing or reside, on a seasonal basis, in another Region. Click here to consult the CSIA’s procedure to change your Regional Affiliation on a seasonal basis.
Education: Certification Programs and Modules
Q: How old do I have to be to take a Level 1 Program?
A: You must be 15 years of age by the first day of the Program. There are no exceptions.
Q: What type of skier must I be to take a Level 1 Program?
A: The Level 1 Ski Instructor Certification is for any skier over the age of 15 that is a competent parallel skier. The Level 1 Candidate can expect to be exposed to a variety of terrain, terrain features and snow conditions. For more information, please click here.
Q: But, I've never taught before.
A: No worries, that's what the Level 1 Program is all about. The Course Conductors are there to teach you how to instruct a lesson, so that you will be able to go out and deliver a great experience.
Q: So how much does a Level 1 Program cost?
A: The cost of the Program varies from Region to Region. You can find all the information pertaining to Program fees, please visit the schedule and registration page by clicking here or contact the National Office to get more details about the specific Region in which the Program will occur.
Q: I'm interested in taking a Level 1 Program this year. Where do I register?
A: All Level 1 Program are registered through the National Office snowpro.com website, by clicking here.
Q: A friend just received a membership card with a Member number. Why was I only given a temporary paper card when I completed my Level 1 Program?
A: That’s your temporary card, which confirms that you have successfully completed your Level 1 Certification. Once your Program results have been processed by the National Office, you will receive an official membership card with your new Member number.
Q: I took the Level 1 Program and was unsuccessful, what should I do next?
A: You must take a 2 day re-test on any scheduled Level 1 Program. To register please visit the Program registration page by clicking here.
Q: I've passed my Level 1 and want to take another Program or Module?
A: Level 2 Certification, Snow Park Certification and National Modules are your next possible steps. Check out the Certification section for more information or click here for the schedule and registration page.
Q: What are the pre-requisites for Programs?
A: Please visit the Certification section for a description of all Programs.
Q: If I only pass a portion of a Level 2 Evaluation, or 3 or 4 Exam, do I have to take it over again?
A: No. If you were unsuccessful meeting the standard on either, or both, portions of the Assessment (Ski and/or Teach), you will not be required to attend the Training Program again. When coming back for a re-test, you will not be examined on the portion you've passed already; you will be re-tested on your failed portion only.
Q: I registered for a Program or Module, what if the weather is extreme?
A: Programs and Modules take place regardless of weather conditions. The only time it might be cancelled is in the event of a lack of participants or when the ski area is closed for an extended period of time during the Program or Module, due to extreme weather conditions (lack of snow, severe snow storms, lightning storms, intense high winds, etc.). Should the CSIA cancel, you will be contacted by the National Office and, if applicable, a full refund will be issued.
Q: Where can I get Program receipts?
A: All receipts are located in your Profile for the current season and last season. Tax receipts are made available in February for the previous year.
Q: I need to transfer or cancel my Program, how can I do so?
A: To view our policy and access the form, please click here.
Q: I keep reading about Education credits, what are they?
A: Education credits are the core of our credit-based, modular certification system. They attest to your effort in continuing education through the CSIA. For more information and to learn how to accumulate credits, click here.
Q: Can the training that I received or my work experience at the Snow School be recognized for Education credits?
A: Unfortunately not. Education credits are only allocated for participation in CSIA Programs and Modules.
Q: How can I see the number of credits I've accumulated so far?
A: Credits are being tracked on your personal page, under My Profile, then My Pathway. Credits are accumulated into a grand total, which can only increase. At no time will you be required to trade or “sell” credits. Processing of your credits to be posted onto your profile can take up to 4 weeks after the Program or Module you've attended is complete.
Q: I am a CSIA Foreign Member and will be working as an instructor for a Snow School in Canada. If I were to injure myself while teaching, what coverage am I entitled to?
A: Although Foreign Members are covered under the accident, death and disability (AD&D) insurance program, the coverage is strictly limited to death and dismemberment indemnity, the principal sum being $25,000. The AD&D coverage is only for Members who are registered under a Canadian Provincial Medicare Program. For this reason, we strongly recommend that you investigate purchasing your own accident insurance coverage prior to travelling to Canada.
Q: As a CSIA Instructor, am I insured to teach privately or as an "Independent and Freelance Instructor" ?
A: No. coverage does NOT apply to instructors operating as an independent business. Please note that additional coverage is available and must be purchased if Members are conducting business as Independent/Freelance Instructor. The intent of the policy is NOT to provide coverage for Snow School/Ski Camp operations under a paid membership renewal. For further details on the insurance coverage for Independent/Freelance Instructors teaching in Canada, please consult the information published under the Members/Insurance section of our website or contact Ms. Frances Dion at 1 800-811-6428 at ext. 231 or by email at firstname.lastname@example.org.
Q: I am a CSIA Instructor and I would like to know if I am insured to teach outside of Canada?
A: No. You are only covered under our liability insurance program while teaching in Canada.
Q: I am a CSIA Instructor and I’m considering teaching independently at various Ski Resorts. Do I require the permission of the host resort to do so? If not, can you please explain why?
A: Each resort will have its own policy on this. You will find that virtually NO resort in Canada permits freelance instruction, where an individual not affiliated with the resort accepts money to teach on the mountain. It is up to each resort to set and enforce their policies. The CSIA has no involvement.
As a point of clarity, this has nothing to do with the many independent Snow Schools, operating across Canada. These organizations will have entered into agreements with the resorts at which they operate. These agreements will likely include a requirement that the organization hold their own third party liability insurance and that the host resort is provided coverage under that policy. Each Member must make their own choices with respect to their business activities. The CSIA works together with our Industry Partners for the good of the sport and the industry and we encourage each Member to make responsible, well thought-out decisions.
Q: I am a CSIA Member in good standing and still actively teaching in my 70's. However, I was told by a fellow Member that I am NOT covered by CSIA’s insurance programs. Is this true?
A: Our general liability policy does not have an age limitation. You are therefore covered for third party property damage or bodily injury while on the mountain, either while you are teaching under the employment of a recognized Snow School, or leisure skiing on your own personal time.
However, CSIA's Accidental Death and Disability (AD&D) policy does have an age limit for coverage of Members aged 70 years and over.
Q: Are Program Participants covered by the CSIA Accident, Death and Disability (AD&D) Policy?
A: The Accident Policy covers paid Members of the CSIA. Provided the participant is a paid Member, there might be coverage depending on the circumstances and the nature of the injury. It is best to contact the CSIA National Office to discuss this.
Q: I currently hold a Foreign Certification and reside in Europe. Last season, I obtained my CSIA Certification. I am interested in teaching in Europe and want to know if I am covered under the CSIA’s Liability Insurance Coverage? If not, can I pay a supplement to upgrade my insurance coverage?
A. The territory coverage on the policy is worldwide, meaning Members (as "insureds" on the policy) have coverage worldwide as well. The caveat is that, any particular suits must be launched in Canada for the policy to respond. For example, if a UK-based Member gets sued in the UK, there is no coverage, however, if they are sued in Canada, coverage will be provided.
It is important to understand that no Member is covered on a primary basis other than for free-skiing, or leisure skiing. The Member should confirm that the Snow School for which they are working, presumably somewhere in Europe, has insurance that covers their Ski Instructors. If this is the case, as in Canada, the CSIA policy will respond in excess of the Snow School's policy (again, only if the suit is launched in Canada). If the Snow School has no coverage, the Member should speak with an Insurance Broker in the country where they reside and arrange appropriate coverage, or seek employment with a company that does provide adequate primary coverage.
Q: How do I find a job as a Ski Instructor in Canada?
A: Check out our National website under Jobs for job postings by Region. Click here to search all jobs.
Q: How do I post a job for my Snow School?
A: As a Director or Snow School Administrator, please log into your Snow School page and select the "Manage Job Postings" button. If you do not have a login name and password, please contact us and provide the following information:
- Name of Snow School
- Postal address
- Email address
- Telephone number
- Fax number
- Name of contact person including email and phone number
Q: I am certified from a foreign country, how can I become a CSIA Member?
A: You must send a copy of your current certification and application form to the Membership Services Department to be granted an Affiliate CSIA Member status. For more information about the Affiliate Status and the link to the application form, please click here.
Q: If I want to become a CSIA Instructor, do I get any recognition for my other Certification(s)?
A: All Affiliate Instructors with legitimate Foreign Certification merit an assessed degree of recognition by the CSIA. Based on our charts, Affiliate Members will be assigned an equivalency to a CSIA Certification Level, which allows them to go straight to the next CSIA Certification Level.