The CSIA’s commitment to safety has never been greater and we take our role in the Ski Industry very seriously. Health and safety will be the underpinning of everything we do this winter. Our aim is to protect our Members, Course Conductors, Staff and the sustainability of the ski season itself.

We realize that our Members and Partners will take a variety of approaches to risk mitigation and we must stay open-minded and agile in navigating this landscape together with them. The guidelines below are written with these goals in mind. We ask that all Members follow the Protocol.


Q: What is CSIA's COVID-19 Protocol?

A: Daily Questionnaire:

  • Are you presently experiencing any flu-like symptoms, such as a fever, cough, or shortness of breath?
  • Do you live in a household with someone who has COVID-19 or symptoms of COVID-19 or who is self-isolating because they may have been exposed to COVID-19?
  • Do you have, or suspect you have COVID-19?
  • Do you have a face covering to cover your mouth and nose while moving through the ski resort and participating in your CSIA Program?
  • Wearing the face covering is mandatory while on Course. Do you agree to comply?
  • Is your email address and phone number up to date in your CSIA Profile?
  • Do you confirm that you may be subject to measures that ski resorts, and the provincial, territorial, or federal government has put in place to prevent the spread of COVID-19. Please check ahead of time to ensure you are prepared in all aspects.


Q: If I have to cancel my Program due to a COVID-19 related issue (ie. a travel restriction or flu-like symptoms, etc), would I get a refund?

A: Yes, the CSIA can transfer you to a later Program or issue a full refund for that Program. Please contact your Regional Administrative Coordinator (RAC). Click here for contact information.


CSIA memo from the Managing Director to the entire Membership about our COVID-19 Protocol and recommendations to stay safe during the 2020-2021 season. Click here.



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