The CSIA’s commitment to safety has never been greater and we take our role in the Ski Industry very seriously. Health and safety will be the underpinning of everything we do this winter. Our aim is to protect our Members, Course Conductors, Staff and the sustainability of the ski season itself.

We realize that our Members and Partners will take a variety of approaches to risk mitigation and we must stay open-minded and agile in navigating this landscape together with them. The guidelines below are written with these goals in mind. We ask that all Members follow the Protocol.


Q: What is CSIA's COVID-19 Protocol?

A: Daily Questionnaire:

  • Are you presently experiencing any flu-like symptoms, such as a fever, cough, or shortness of breath?
  • Do you live in a household with someone who has COVID-19 or symptoms of COVID-19 or who is self-isolating because they may have been exposed to COVID-19?
  • Do you have, or suspect you have COVID-19?
  • Do you have a face covering to cover your mouth and nose while moving through the ski resort and participating in your CSIA Program?
  • Wearing the face covering is mandatory while on Course. Do you agree to comply?
  • Is your email address and phone number up to date in your CSIA Profile?
  • Do you confirm that you may be subject to measures that ski resorts, and the provincial, territorial, or federal government has put in place to prevent the spread of COVID-19. Please check ahead of time to ensure you are prepared in all aspects.


Q: If I have to cancel my Program due to a COVID-19 related issue (ie. a travel restriction or flu-like symptoms, etc), would I get a refund?

A: Yes, the CSIA can transfer you to a later Program or issue a full refund for that Program. Please contact your Regional Administrative Coordinator (RAC). Click here for contact information.


CSIA memo from the Managing Director to the entire Membership about our COVID-19 Protocol and recommendations to stay safe during the 2020-2021 season. Click here.


Your Personal Responsibility as a CSIA Member:

The expectations of our Personal Responsibility as Instructors and CSIA Members have always been high, and perhaps now, this expectation has never been greater.

I wanted to share with you some thoughts on some of what this responsibility means.

First and foremost, it means keeping ourselves safe. Individually, this must be our top priority. Our own health is paramount to protecting those around us, our family, friends, co-workers and skiing guests. We cannot help the world enjoy our great sport if we are not healthy.

It also means following all our CSIA Guidelines and COVID-19 Protocol when it comes to participating in any Programs. We must make ourselves aware of all possible regulations, restrictions, travel advisories and any other recommendation that may affect us. These protocols may come from Ski Areas, Public Health Authorities, or any other level of Government and it is our responsibility to know them and act accordingly. If you have registered for a CSIA Program but now need to reschedule due to any of the above mentioned, including your own comfort level, that is no problem! Click here to get all information.

Avoid being indoors at every opportunity (see the memo sent October 18, 2020). Our greatest vulnerability is indoors, in the company of others.

With a few weeks of Programs already under our belts, we are very confident, with strict adherence to protocols, that we can operate safely where Public Health restrictions and recommendations allow us to do so.

We have an opportunity, every day to set an example how to remain safe while enjoying the sport we love. The CSIA is an active participant in the North America #skiwellbewell campaign. Click here for more information.

The global pandemic has put an incredible strain on the Ski Industry and therefore directly on our profession. How we as CSIA Members support our industry during this delicate time is vitally important and as such we are responsible to adhere to our Code of Ethics at all times. One area that is especially sensitive and has no tolerance is #17 & #19 of our Code of Ethics. This includes the fact that you cannot teach in a Ski Area in Canada without either being an Employee of that Resort (under their employment at the time) or having direct authorization from the Resort to do so.

Our collective leadership and responsibility will help us all get through this unprecedented time and the Staff and Elected Volunteers of the CSIA are here to support you in any way we can.

Stay safe, and I hope to see you soon on the slopes (socially distant of course).

Perry Schmunk

Managing Director




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